Regarding delivery

Once your order is placed, it will be assembled and ready for delivery.

We will send you an order confirmation email before shipping.

Courier [Business]: Sagawa Express

【remarks】

Consumption tax for shipping: This price includes consumption tax.
Remote islands and other handling: Remote islands and some areas may require additional shipping.

In case of absence

In the unlikely event that you are absent on the delivery date, an absence contact form will be posted to your mailbox. Please make a redelivery request to the contact information of the Yamato Transport office listed in this absence contact form.
*If you are unable to receive your parcel after the storage period of the absent parcel has expired,
The product will be raised to our company once. Please note that if you wish to redeliver, you will be charged the shipping fee separately.

[Returned goods exchange]

As a general rule, we cannot accept returns or exchanges.

In the unlikely event that there is a major defect not described in advance,
If you receive a product different from your order,
From the inquiry form within 7 days from the arrival date of the product
Please fill in <Reason for return> and send it.

In addition, we will reply within 7 business days. Regarding return correspondence, at our convenience
Since it is a returned item, we apologize for the inconvenience, but
Please send it to the address below.

〒116-0014
2-8-9 Higashi Nippori, Arakawa-ku, Tokyo Egawa Building 1F
Addressed to Bobo Seisakusho Co., Ltd.
TEL: 03-6740-2024

If you do not receive a reply from us, or if you send the product by cash on delivery without prior notice , we will not be able to accept returns and refunds.